Data protection as per: 7th of
We know that our careful handling of your personal details is important to
you. Therefore, we appreciate your trust that Delticom handles this information
conscientiously. In the events that personal data (and user data) are collated
beyond the contractual purpose you as user must actively agree for your data to
be used in such a way. This consent may be revoked at any time with future
effect. Simply send us an email to firstname.lastname@example.org.
Delticom AG, Brühlstr. 11, 30169 Hannover, Germany is the competent
authority in the sense of the Bundesdatenschutzgesetz (Federal Data Protection
Collation and use of our customers' personal
Information, which we collect from you, helps us to design and continually
improve your shopping experience with Delticom. We use the information for the
processing of orders, the delivery of goods and the provision of services as
well as for payment settlements (e.g. in connection with purchase on account
for any checks required). We also use your details in order to communicate with
you regarding orders, products, services and marketing offers (see
"Communication via email" below), in order to update our data bases
and to store and maintain your customer accounts as well as to present our
customers' test reports and opinions for example at http://www.tyretest.com/ or at http://www.tyrenow.com and to be
able to recommend to you any products and services, which might be of interest
to you. We also use your details to improve our shop and our platform, to
prevent the misuse of our web site or to discover the same or to enable third
parties to carry out technical, logistical or other services on our
We collate the following information:
What are cookies all about?
shopping with Delticom
Does Delticom pass on any information received?
The data about our customers are important to us and help us to optimise
your offer. We pass on to third parties the information, which we are provided
with, to the extent described in the following exclusively:
As far as personal information is passed on to third parties to the extent
described above in countries outside of the European Economic Area (EEA) we
the German Data Protection Acts. The European Union Standard Contract II
applies thereby. This is about standard contract clauses for passing on
personal data from the Union to third countries, which are prescribed by the
European Commission in order to guarantee an adequate level of data
How secure are these data about me?
Which information can I view at "My
You can view a range of information about your account and your interaction
with Delticom. At "My orders" respectively we provide you with a
central access (My orders). Currently, you may view the following information there:
This list is altered in accordance with the changes to our web site (as per
26th of April 2005).
Which options do I have?
If you have any questions regarding Delticom's data protection, please,
write - in detail – to email@example.com and we will
attempt to remove your doubts. Our business is continually changing. Equally,
right to send notifications at regular intervals regarding the applicable
regulations. At any rate, you should still regularly visit our web site and
acknowledge any changes. Unless otherwise agreed the use of all information,
which we possess about you and your customer accounts, are subject to this
General Terms and Conditions
Information you provide us with
You provide us with information
Information you provide us with in this connection are e.g. name, address,
telephone number, credit card details, the name of persons who the bought
product shall be delivered to, including their address and telephone number,
email addresses of other persons, emails sent to us as well as financial data
including your identity card number.
Information from other sources
Examples for details, which we obtain from other sources, include updated
details about order and delivery addresses of our parcel delivery companies and
other transport companies, which we use to update our database in order to
ascertain your next orders and to guarantee that we can communicate with you,
details about accounts, purchasing behaviour and payment performance, as well
as details from commercial credit agencies, which we use in order to discover
misuse and fraud, in particular, and in order to be able to offer you certain
financial services and payment types.
Information, which you may access
Examples for information which you can easily access at Delticom: This includes
information about past orders, personal details (including name, email address,
password), Delticom newsletter, notification about special offers, including
your order history and your consumer reports e.g. at http://www.tyretest.com/ or http://www.tyrenow.com.